CANCELLATION
FEES
|
| 45+ nights prior to pick up and 7 nights or more after the booking date |
$350 cancellation fee. |
| 44 to 8 nights prior to pick up |
60% of Net Rental |
| 7 to 4 nights prior to pick up |
85% of Net Rental |
| 3
- 0 nights prior to pick up |
100%
Rental charges |
|
NO
REFUNDS FOR EARLY RETURNS
|
| Amendment
fees for each amendment |
/ once
final documents issued |
We strongly recommend that renters ensure they take out the highest level of Travel insurance. |
FREQUENTLYASKED QUESTIONS (FAQ)
When and where can I pick up and drop off my Apollo
RV?
Apollo's North American branches are situated in Las Vegas,
Los Angeles, San Francisco and Denver.
Apollo branches are open from Monday to Friday from 9am to 4pm,
and Saturday from 9am to 12pm. Branches are closed on Sundays and
public holidays.
Do I need a special driver's licence?
On pick up of
the vehicle a full (non provisional) and valid driver's licence
must be presented in person by all people wishing to drive
the vehicle. If the licence is not in English, an International
driver's licence or valid, certified translation is also required.
The minimum age to drive Apollo vehicles is 21 years, and the maximum
age is 75 years.
What is supplied with Apollo RV?
Apollo RVs are supplied
with crockery and cutlery, while personal kits including linen
and towels are available for hire. Apollo
also supplies a complimentary Welcome Pack for your first night.
The pack contains matches, mini shampoo and conditioner, dishwashing
liquid, sponge, soap, salt and pepper, coffee, tea and sugar sachets.
We strongly recommend you use soft bags instead of suitcases for
your luggage. Soft bags take up less room and fit more easily into
the storage cupboards and lockers in the vehicle.
What kind of battery system does my Apollo RV have?
All
Apollo RVs run on a dual battery system. This means the engine
battery is separate from the battery system used for internal appliances
such as the fridge, lights and water pump.
The appliance battery system will last approximately 12 hours
when fully charged. The batteries recharge when you drive the vehicle
and when you plug into a powered site. Since the engine battery
is separate, if you flatten one of the rear batteries, you will
still be able to start the engine and drive.
All vehicles have the facility to plug into electricity. When
you plug into electricity in an RV park all equipment automatically
runs off 110V electricity rather than the batteries. You can then
use appliances such as the television and microwave which only
run off electricity.
While Apollo RVs are rated at 30amps, you can still connect to
power at RV parks rated at 20amps, so long as you do not run all
your appliances and outlets at the same time.
Where do we camp at night?
RV Parks
We strongly recommend you stay in an RV park. The USA has an extensive
network of RV parks in all major tourist centres and most towns.
RV parks offer excellent recreational opportunities, plus essential
shower and toilet facilities. Powered sites enable you to connect
your vehicle to electricity. We recommend you book ahead to secure
your campsite, particularly during busy vacation season.
National Parks
Most national parks have areas set aside for camping. There are
often showers, restrooms, outdoor grills and picnic areas. National
parks are also beautiful and peaceful locations to stay overnight.
However, national parks do not usually offer powered sites.
Roadside Camping
County laws prohibit camping on the side of the road near towns
and cities. However, outside towns and in country areas it is
generally permitted.
Are Apollo RVs easy to drive?
We understand
how important your peace of mind is when driving an unfamiliar
vehicle in unfamiliar surroundings. From the thousands
of customers and staff who have driven our RVs, we have had nothing
but surprise and pleasure at how easy our vehicles are to drive.
Driving an Apollo vehicle is slightly different to driving a car
as RVs are large, commercial vehicles. However, we are confident
your driving experience will be simple and easy as you enjoy the
comfort, luxury and safety of an Apollo RV!
Are Apollo RVs winterized?
Apollo's USA rental RVs
are not winterized.
Where can I drive my Apollo vehicle?
Apollo RVs can
only be driven on sealed/bitumen roads. Other travel restrictions
apply as specified in our Terms and Conditions, and
Apollo occasionally restricts vehicle movements in certain areas
due to adverse road or weather conditions.
Can Apollo motorhomes and campervans play MP3 CDs/do
they have an iPod jack?
All Apollo campervans and motorhomes can
play MP3 CDs, and some
of our RVs are also fitted with iPod jacks. However, as we cannot
guarantee your rental vehicle will include this feature, we recommend
you purchase a radio transmitter which will enable you to play
your iPod in an Apollo RV.
What are toll roads, and do I have to pay to use
them?
Toll roads are roads which charge a fee in exchange for access
through to your destination. When driving an RV in the USA, you
are responsible for paying toll fees, so it is important to be
aware of these roads before you travel. Refer to the US Department
of Transportation for more information.